General

Android App

• How to update a Follower SAT on an Android device
• How to update a SUB on an Android device
• How to update a Leader SAT on an Android device
• Where can I find the Android app?
• Why can’t I manage to get SATs paired with the SUB?

iOS App

• How to update a SUB on an iOS device
• How to update a Follower SAT on an iOS device
• How to update a Leader SAT on an iOS device
• Where can I find the iOS app?
• Why can’t I manage to get SATs paired with the SUB?

SAT

• Why do I have difficulties using the touch ring of my SAT(s)?
• Why is the maximum volume this low?
• Where can I find the adaptor plug for my power supply?

SUB & Systems

• Why do I have difficulties using the touch ring of my SAT(s)?
• Why can't I connect the SUB to my network over ethernet or WiFi?
• Can I connect the SUB to my WiFi network without an ethernet cable and/or the kien app?
• How to get surround sound with a 2.1 system?
• Why do I hear low tones only?