App crashes when doing Factory reset

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Pierrick Barreau

• 26 January 2020 17:22

When launching a Factory reset on the SUB control panel, the app crashes.

The SUB stays connected to the Wi-Fi network setup previously indicating that the factory reset did not happen.

The issue appears on a Samsung A3 2016 running Android 7.

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  Florent Gatin

  • 27 January 2020 09:16

  Hi Pierrick,

  Thank you for describing this issue, I've passed it along to our app development team. 

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