Sub works, but with interruptions

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Andries Geldof

• 01 April 2020 07:51

After the last update I was able tot connect the Sub with 2 sats. The sound of the sats is stable, the sound of is constantly interrupted for a few seconds. 3 seconds on - 3 seconds off - 3 seconds on - and so on... The connected sat only work in mono. When will stereo sound will be possible?

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  Florent Gatin

  • 01 April 2020 08:14

  Hi Andries,
  
  Just to be clear: the sound of the SATs is stable, and the sound of the SUB is constantly interrupted for a few seconds, is that correct?
  
  Regarding the stereo sound, it will be enabled in the next firmware update.
  
  Florent

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  Andries Geldof

  • 01 April 2020 08:32

  Correct!

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  Jorn Ouborg

  • 08 April 2020 07:45

  Hi Andries,

  I have a few more questions:

  How are you streaming music to your SUB? Is your SUB connected to your router wirelessly or via Ethernet cable? Which device do you use for streaming?

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  Andries Geldof

  • 25 April 2020 11:17

  Ik tested streaming with bluetooth on androidphone and iPhone, sub is connected via ethernet cable.

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  Jorn Ouborg

  • 29 April 2020 10:40

  Hi Andries, 

  Would you be open to having a video call to discuss this issue? That allows me to experience the problem and offer some suggestions you could immediately test. Please let me know when you'd be available.

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