Kien app (Android) unstable again

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Ries van Wijngaarden

• 15 June 2020 07:30

As of yesterday, my app has become unstable again. I have a SUB with 4 connected SATs. When I open the app, it immediately connects, but when I wait a few seconds the connection is lost and does not reconnect until I restart the app. But the same problem keeps persisting. If I scroll down in the app it crashes immediately. Hard reset of SUB has no effect. Playing music through Spotify connect or Bluetooth works fine, it's just the app that is causing trouble. Any advice?

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  Jorn Ouborg

  • 26 June 2020 09:31

  Hi Ries, 

  Thanks for reaching out! I'll forward your issue to our development team. What do you mean exactly with 'hard reset'? Have you tried unplugging the cable and plug it back in? 

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