No Firmware update aviable - Firmare is up do date n?p?.


1 comment

  • Jorn Ouborg

    Hi Maz, 

    Thanks for reaching out!

    When the firmware version is showing these question marks it's quite likely that you haven't given the kien app the permission to access the location services, which are needed for BLE (Bluetooth Low Energy) communication.

    To do so, please kill the kien app, then head over to the settings of the kien app, which can be found in your phone's settings, and allow the app to access the location services. Then open the kien app again and see if it works.

    Please let me know if this fixes the problem.

    Then, regarding your comment about the user-friendliness of the app, could you please be more specific about what you'd like to see improved? We're always trying to improve wherever we can, so your feedback is much appreciated :)

    Kind regards, 


    Comment actions Permalink

Please sign in to leave a comment.